Overview
Background
The Problem
Vision & Solution
Competitive Landscape
Payroll and HR platforms like ADP, Gusto, and QuickBooks Payroll are the primary way companies pay salaries, contractors, and freelancers. Deel, Remote, and Payoneer are also popular, especially for global payments. These tools simplify and automate key processes like compliance and tax reporting.
However, a closer look revealed key limitations:
Traditional Costs:
Traditional Payroll Tools (ADP, Gusto): 3–7% fees on cross-border payments; additional bank charges.
SendMeCrypto (SMC): Minimal fees through blockchain transactions.
Settlement Speed:
Traditional Payroll Tools (ADP, Gusto): 3–5 business days (sometimes longer).
SendMeCrypto (SMC): Near-instant (minutes).
Global Accessibility:
Traditional Payroll Tools (ADP, Gusto): Limited; excludes freelancers in underbanked regions.
SendMeCrypto (SMC): Borderless; anyone with internet + wallet can receive payments.
Infrastructure:
Traditional Payroll Tools (ADP, Gusto): Relies on traditional banking rails and compliance-heavy networks.
SendMeCrypto (SMC): Built on blockchain; independent of banks.
Scalability:
Traditional Payroll Tools (ADP, Gusto): Strong for companies in established markets, weaker in frontier regions.
SendMeCrypto (SMC): Easily scalable across continents without banking barriers.
The Process
Research & Discovery
Defining the Experience
Design
We focused on moving quickly from research insights into a practical design solution. Instead of going through multiple design cycles, I prioritised creating one strong iteration that reflected both user needs and business goals.
The guiding principle was simplicity: payments had to feel seamless, even for users new to crypto. Every screen was designed to reduce friction and make complex actions (like bulk payments or saving wallet details) feel familiar.
Development
It was important to make sure that the design-to-development handoff was seamless. To achieve this, I created high-fidelity prototypes that clearly mapped out user flows and interactions. This gave the developers a working reference that reduced ambiguity and sped up implementation.
Once the product moved into development, I stayed closely involved by conducting quality assurance (QA) sessions. Using detailed redlines and annotations, I flagged inconsistencies between the design and the build, helping the engineers quickly address issues before release.
Conclusion
Designing SendMeCrypto was an opportunity to explore how crypto can solve real-world payment challenges for freelancers and global teams. By focusing on simplicity and speed, I created an experience that mirrors the familiarity of payroll tools while embracing the borderless power of blockchain. Although the team was lean and the design went through only one iteration, we were able to ship an MVP that demonstrated clear value: fast, reliable, and scalable crypto payments.